Do I need to book in advance?

We highly recommend booking, especially on weekends and holidays, as we get busy quickly.

Do you accept walk-ins?

Yes, we do! But availability isn’t guaranteed — booking is always the safest option.

What is your cancellation policy?

If you need to cancel or amend your booking, please let us know as soon as possible.

Is there parking at Preto?

Parking options vary by location. Please check with your chosen restaurant.

Are Children Allowed?

Of course — families are always welcome.

I’m vegetarian, what are my options?

Our gourmet buffet offers a varianty of vegetarian dishes, salads, and sides to enjoy.

Do you cater for gluten free?

Yes, we have several gluten-free options. Please inform our team on arrival.

Do you serve halal meats?

Yes, we do. Our Queensway and Angel locations have halal options on request.

I have dietary allergies, what are my options?

Please inform our team before dining — we’ll guide you through safe options. While we take care, we cannot guarantee a completely allergy-free environment.

Can I bring my own cake?

Of course! You’re welcome to bring your own cake — just let us know in advance.

Can I bring my own wine?

Yes, you can — just check with the restaurant in advance as a corkage fee may apply.

Do you accept large group bookings?

Yes! We’re perfect for groups, celebrations, and special occasions.

Do you cater for birthdays, weddings or special events?

Of course — celebrate with us and make it unforgettable.

Can I decorate a table?

Yes you can. Please check with the restaurant in advance — we’ll do our best to accommodate.

Can I hire the whole restaurant?

Yes, private hire is available depending on location. Please check with your chosen restaurant.

Can I work for Preto?

We’re always looking for great people. Check our careers page for current opportunities.

What is your VAT number?

Please contact our FHO staff directly for this information.

Want to share with us your experience?

Every experience counts — tell us yours on info@preto.co.uk